Business Correspondence: A Guide to Everyday Writing : Intermediate (Second Edition)

Összefoglaló

A Letter to You Test Yourself To the Teacher Unit 1 Writing a Cover Letter Unit 2 Replying to a Job Application Unit 3 Requesting a Service Unit 4 Confirming a Service Unit 5 Ordering Supplies Unit 6 Confirming an Order Unit 7 Requesting Information Unit 8 Providing Information Unit 9 Writing Claim Letters Unit 10 Writing Adjustment Letters Unit 11 Writing Reminder Letters and Collection Letters Unit 12 Replying to Reminder Letters and Collection Letters Unit 13 Writing Employee Relation Letters Unit 14 Writing Customer Relations Letters Unit 15 Writing Personal Business Letters Reference Glossary Answer Key. Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students basic English skills. Each chapter centers around an office situation, so students are exposed to real language in real situations.